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THE MOST COMMON QUESTIONS
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Why are FAQs important?FAQs are an ideal way to help visitors to your site quickly find answers to frequently asked questions about your business and create a better browsing experience.
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What should the foot size be?The sole width of all Puffy Cozy Sneakers models is 28-30 cm. Our slippers are designed with special material that surrounds your feet. Therefore, Puffy Cozy slippers are suitable for users with a sole size of 35 (22.5 cm) to 44 (27 cm).
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İade var mı?Ürünlerimizi seveceğinizden eminiz, bu sebeple sipariş verdiğiniz tarihten itibaren tam 14 günlük deneme sunuyoruz. Beğenmezseniz paranızı iade edeceğiz !
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Do you make installments?It uses a foreign payment infrastructure and unfortunately we cannot identify it on the website. If you wish, you can make installment payments through your bank, seconds after making the payment, either from your bank application or by calling your bank's customer services.
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What is the FAQ section?The FAQ section contains information about your business such as "Which regions do you ship to?", "What are your working hours?" or “How can I book your services?” It can be used to quickly answer frequently asked questions such as:
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I can't order, why can't payment be made?Your card may be closed to international payments. You can activate it from your bank's application.
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Do the products come from abroad?Yes, so make sure your card is open for international payments when making your payment.
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Where can I add my FAQs?FAQs can be added to any page on your site or your Wix mobile app, where members can access anytime, anywhere.
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How can I add a new question and answer?To add a new FAQ, follow these steps: 1. Go to Manage FAQs from your site's control panel or Editor 2. Add a new question and answer 3. Assign your FAQ to a category 4. Save and publish. You can come back and edit your FAQs at any time.
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How do I edit or remove a Frequently Asked Questions thread?You can edit the title from the FAQ Settings tab in the Editor. To remove a title in your mobile app, go to the Site and App tab in your Wix Owner app.
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Can I add an image, video or GIF to an FAQ?Yes. To add media, follow these steps: 1. Go to Manage FAQs from your site's control panel or Editor 2. Create a new FAQ or edit an existing one. 3. Click the video, image or GIF icon from the reply text box 4. Add media from your library and save.
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